Ben Collier, PhD

Executive education

Exec Ed Decision Making in Groups and Organizations

Exec Ed

Make a group decision under pressure, then find out what your process missed

114 participants from 18 organizations

I taught this course with John Gasper, a political economist. It opens with Carter Racing, a race-or-withdraw call with incomplete data that turns out to mirror the Challenger launch decision. John's day covers heuristics and biases and how to reduce them. On the last day groups have to split $120 million across non-profit proposals using a structured method (dialectical inquiry, Delphi, stoplight, best member) and defend the result.

Week by week

Fall 2014 (November 23 to 25) · Three mornings, 8:00 to 1:00, at CMU-Q. Scroll the schedule and the slides follow along: five from each session, picked from the decks I taught from.

  1. Day 1
    Carter Racing: a team decision under uncertainty, and debrief In-class exercise
    The decision: your racing team must race or withdrawWhy group decisions are hard: goal conflict, unclear criteria, status, rolesTakeaway: the people with the best information may not speak upTakeaway: more information makes people more confident, not more accurateConfirmation bias, overconfidence, and availability come next
  2. Day 2
    Thinking fast: heuristics and biases, and strategies to reduce themTaught by John Gasper
    Judge the decision process, not just the outcomeWhere we donate versus the diseases that kill usAnchoring: list prices moved real estate agents' appraisalsAnchoring: little things matterFraming: the same choice described as lives saved or lives lost
  3. Day 3
    Allocating $120 million: group decision methods in practice Case
    The case: a foundation must allocate $120 millionThe rational decision model, step by stepDialectical inquiry: two subgroups argue opposite positionsThe stoplight approach to narrowing optionsAverage member: aggregate everyone's independent judgment
The decision: your racing team must race or withdraw
Sun, Nov 23 Carter Racing: a team decision under uncertainty, and debrief The decision: your racing team must race or withdraw

Major assignments

  • Funding board presentation

    Each group uses an assigned decision method to allocate the foundation's budget across proposals, then presents its allocation and its process to the room.

Offerings

  • Fall 2014 (November 23 to 25)

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